Want a personal walkthrough?
Turn every digital check-in into a sales opportunity. Relevant offers at the right time – automatically delivered, without extra effort for your team.
Leading hotels already work with luca.
Simple digital solutions.
You decide where and how.
luca is modular. Start with one building block or connect them all — each solution works on its own and fits seamlessly together. One platform, less manual work at the front desk.
PMS Integration
A concierge that thinks ahead
Digital check-in to check-out, a guest directory and real-time messaging — personal service without the wait.
Explore digital concierge
POS Integration
Payments without friction
Let your guests pay when and how they want. Shorter lines at the desk and at the table, faster operations for your team.
Explore ordering & booking system
Ordering that runs itself
From pre-order to self-service kiosk: guests order and book digitally, your team wins back time for real service.
Explore self-service shops for hotels
Where would you like to start?
More revenue per guest
Turn every digital check-in into a sales opportunity. Relevant offers at the right moment, served automatically, with no extra work for your team.
Additional Services
Late Check-out
Early Check-in
Room Upgrade
Results that speak for themselves
Digitalization should deliver measurable returns – not just eventually. luca is ready to go in under a week, runs without a subscription, and pays for itself through saved time at the reception and more revenue per guest.
up to 64%
Upsell conversion
up to €70
Avg. Order Value (AOV)
up to 69%
Pre-check-in usage
< 1 week
Implementation
How you measure the impact
Up to 80% shorter check-in time
Self-check-in and digital registration forms relieve your team of routine tasks – saving several hours daily at the reception.
More revenue per guest
Automated upsells even before arrival – breakfast, parking, spa. More revenue, without additional operational effort.
24/7 guest service without additional staff
The digital guest directory and AI-powered communication intercept queries before they reach the front desk.
Do you have a question?
What is a hospitality platform?
A hospitality platform bundles a hotel's, restaurant's, or event's digital processes in one place – from payment and check-in to guest communication. luca connects these modules on a platform that is easily accessible for guests and teams.
Who is luca for?
For hotels, restaurants, and events of all sizes – from independent establishments to chains. You start with the module that brings you the most benefit and expand whenever you want.
Do I have to use all luca solutions, or can I start with individual ones?
luca is modular. Each solution works independently, but together they create a connected guest experience. You decide where to start.
Do my guests need an app?
No. luca is web-based and accessed via QR code or link – no download required. This makes the platform accessible to every guest.
Can luca be integrated into my existing PMS or POS system?
Yes. luca integrates with your existing systems, so guest and payment data flows seamlessly to where your team needs it, without duplicate entry.
How much does luca cost?
This depends on the modules you choose and the size of your business. Individual products like card terminals start from €19/month. For a precise quote, it's best to book a demo.
