Don't leave your guests standing in queues
Digital pre-order for events
Your guests can now check in and out digitally
Communicate with your guests, anywhere and at any time
Let your guests order themselves
Let your guests make reservations on their own
Don't leave your guests standing in queues
Make an inquiry now!
Create a digital guest journey - more comfort, luxury and experiences for your guests.

Guest Messaging

Efficient yet personalized communications.

A 3D phone surrounded by chat bubbles that symbolize communication and interactivity.

Your benefits at a glance

Direct contact to your guests via WhatsApp or email

Relief for reception: Automatic response repetitive questions

Automated task creation

Multilingual answer options

With Guest Messaging, you can communicate with your guests anytime, anywhere

Accompany

From booking to stay to departure — and in the best case, to booking again.

Two telephones on top of each other, surrounded by arrows on a white background.
Answer guest inquiries
in real time

The AI can answer frequently asked questions itself and tasks are created for requests such as new towels. This gives your team more time to answer other inquiries in person in the chat.

Inform quickly about your hotel

Changed restaurant opening times or a severe weather warning for the region will reach your guests quickly and directly in short messages.

Send new offers Angebote

Does the restaurant still have a few seats available? Does the spa have a special offer today? Let your guests know!

Two UI cards that show what offers look like in the app.

Want a demo?
Fill out this form now!

Find out here how Luca digitized pre-orders at the Bavarian State Opera together with Käfer.

Discover now
luca is committed to protecting and respecting your privacy. We only use your personal information to manage your account and provide you with the information, products, and services you request. You can find more information in the “Luca website privacy policy”, in particular under “Visitor interaction with the website.” By filling out and submitting the form, you agree that luca will store and process the personal data provided above in order to provide you with the requested content.
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