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More efficiency, less workload — that’s the promise of QR codes. Guests simply scan the code with their smartphone, order what they want, and pay right away. This saves the service team countless trips to take orders, deliver bills, or fetch card readers. Waiting times drop, and because reordering is so easy, guests often order more.
Whether inside or outside, digital menus give restaurants more flexibility. Daily specials or new items can be added or adjusted in just a few clicks. They also make upselling easier and more seamless for the team.
And let’s not forget the guest experience. No one enjoys waiting in long lines at a beer or barbecue stand. With QR codes, guests can relax and enjoy time with their group while tracking their order from their seat. They stay in control of the entire process.
With luca, implementation is simple. Each table or area is equipped with its own QR code. You can even assign individual codes to specific seats — it all depends on what works best for your layout and operation.
One example: The Isla Brown Corinthia Resort & Spa, Curio Collection by Hilton in Greece uses QR codes to enable poolside ordering. Guests can order cocktails from their lounge chair without having to get up. That’s convenience in action.
The system integrates with most POS systems, meaning orders go straight to the bar or kitchen. Staff prepare the order and either deliver it or notify the guest through the app that it’s ready to collect. All that’s needed is a trained team and clearly defined processes.
By the way: many restaurants report that guests tend to tip more when ordering digitally — a win-win for everyone.
QR code ordering and payment can take a huge load off restaurant teams. They make it easier to serve guests outdoors — especially when those areas are farther away from the kitchen. The process is quick and intuitive for guests, and they decide when to place an order, add to it, or pay.
Book your demo today and find out how QR code ordering can make outdoor service smoother, smarter, and more efficient.
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