More revenue through smart upselling

Make targeted use of contact points along the entire guest journey

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Our partners and customers

Upselling erfolgt in vielen Hotels reaktiv – am Empfang, auf Nachfrage oder gar nicht.
Doch Gäste beschäftigen sich intensiv mit ihrem Aufenthalt, bevor sie anreisen, und treffen vor Ort spontane Entscheidungen.
Wer diese Kontaktpunkte gezielt nutzt, erschließt zusätzliches Umsatzpotenzial.

You have the offer, Luca makes it available

Upselling inspiration from other houses

Improving the stay

Room upgrades

Green Option

Early check-in/late check-out

Hotel lobby with two brown armchairs facing each other on a bright carpet in front of a wall with subtle decoration

Offer unused upgrades

Food & Amenities

Breakfast upsells

Welcome drinks

Event-related extras

People eat at an outdoor table surrounded by green nature and sunny weather

Sell add-ons automatically

Mobility & Convenience

Parking spaces

Airport shuttles

Car rental

Open-air event with a large crowd, surrounded by stage, music and a festive atmosphere in the open air.

No additional work

Experiences & Services

Spa Sessions

Local tours & activities

Special inquiries via KI Concierge

Open-air event with a large crowd, surrounded by stage, music and a festive atmosphere in the open air.

24/7 digital concierge

Increase sales

Automated upsells without additional effort

Improve satisfaction

Constant availability through AI support

Do some work for your team

Fewer manual processes

Grow sustainably

Demand-oriented use of room services

Why Hotels Choose luca?

Stories of hotels that use luca

Explore all stories

Isla Brown Corinthia Resort & Spa, Curio Collection by Hilton

Vienna House by Wyndham Andel’s Berlin

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Find out how Vienna House Andel's Berlin is using the luca platform to optimize digital processes and redefine the guest experience in business hotels here.