Ein schwarzes Tablet auf einem silbernen Ständer zeigt eine geöffnete Gästemanager-App mit einer Liste von Gästen, ihren Zimmernummern und Statusangaben wie 'Daten ausgefüllt' und 'Eingecheckt' auf einem hellen Bildschirm, im Hintergrund ein verschwommenes Fenster.
An overview of your hotel, right on your tablet

luca guest manager

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In 2 minutes
In 2 minutes

The guest manager shows you and your team what’s happening with your guests today—who is arriving, who is departing, who is in the house, and what they need. No searching, no asking around.

Works with any PMS connected to luca.

The hotel day is scattered across five different places

Today's arrivals are in the PMS, while breakfast bookings are in the package system. Guest notes are stuck in the head of the colleague who worked yesterday's shift. By the end of the day, no one knows exactly what needs to be done. Your team ends up asking each other questions instead of taking care of the guests.

One source of truth for everyone

Every shift sees the same thing

Less back-and-forth questioning

Answers are right there on the tablet

Handovers without the paperwork

Notes are clearly organized in one place

Guests feel recognized

Requests directly in the profile
Tablet zeigt eine Gästemanager-App mit Registerkarten für 'Anreisen', 'Abreisen' und 'Im Haus'. Auf der Seite 'Anreisen' sind Gäste mit Namen, Zimmernummern und Statusanzeigen wie 'Bereit zum Einchecken' oder 'Eingecheckt' aufgelistet.

One tablet for the entire hotel day

The Guest Manager is an extension for luca Locations. It consolidates everything happening with your guests onto a single screen. Arrivals, departures, who is in the house, and what each person specifically needs. Everyone on the team uses the same overview, so everyone stays in the loop.

What the Guest Manager can do

The day at a glance

Three lists for every day: arrivals, departures, and in-house guests. With date navigation for tomorrow and the day after. You can see immediately who is expected and who has already arrived.
Drei Tablet-Bildschirme zeigen eine Gästemanagement-Software mit den Registerkarten Anreisen, Abreisen und Im Haus auf einem lila Hintergrund, wobei die Registerkarte Anreisen hervorgehoben ist.

Search in seconds

Search by name or booking number, sort by room or status. No flipping through pages, no need to ask around.

The guest page

One profile per reservation: contact details, stay information, booked packages like breakfast — and any notes your team has added about that guest.
Person hält ein Tablet, auf dem eine Reservierungsübersicht für Marlene Vosskamp mit Kontaktdaten, Zahlungsinformationen und Ankunftsdetails angezeigt wird.

One source of truth for everyone

Everyone on the team sees the same information at the same time — no matter who is on shift.

Do you have a question?

What is the luca Guest Manager?

The luca Guest Manager is an extension for luca Locations that gives you and your team an overview of daily hotel operations: who is arriving today, who is departing, who is currently staying with you, and what individual guests need — such as booked breakfast or team notes. Everything is on one tablet, keeping the whole team on the same page.

Does the Guest Manager also handle invoices or payments?

No. The Guest Manager focuses on everything related to your guests — not on billing or administration.

Do I need luca Locations to use the Guest Manager?

Yes, the Guest Manager is an extension for luca Locations.

Which PMS does the Guest Manager work with?

The Guest Manager works with any PMS connected to luca.

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Find out how Vienna House Andel's Berlin is using the luca platform to optimize digital processes and redefine the guest experience in business hotels here.

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